This is straight out of the Poptropica FAQ website:
Password for my hero on shrink ray island. This page contains Poptropica, q&a, questions and answesr cheatsguru.
Q: I forgot my user name and/or password how can I retrieve it?
A: Unfortunately, if you've forgotten your username, there is no way to retrieve it. We do not store any private information about our users. We recommend you create a new avatar and write your username down on a piece of paper and keep it in a safe place!
Players can register a parent email address with Poptropica so that they can reset a child's password if it is forgotten. Your child must have input your email address through his/her player account and had the address verified specifically for this purpose before the 'forgot password' function will work. Please note that parents cannot change a player password through their parent account. To reset the password, begin by entering the username on the Returning Player login page, without entering any password, and then click the 'OK' button. Poptropica will display a 'forgot password' link. Click that 'forgot password' link, and then click the 'OK' button. Poptropica will send an email to the parent with instructions for creating a new password for the child's account.
I'm sorry to tell you, but unless you remember really hard or you put in an email, I don't think you can get it back. I know how frustrating that must be when you've completed so many islands and have a paid membership.
Source: http://www.poptropica.com/Poptropica-FAQ.html#account.3
If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you'll need to erase your device, which deletes all of your data and settings, including the passcode. Unless you made a backup before you forgot your passcode, there isn't a way to save the data on your device. Follow the steps below to remove your passcode. Or watch the Apple Support video to learn what to do.
Remove your passcode
If you backed up your device, you can restore your data and settings after restoring your device. If you never backed up your device before you forgot your passcode, you won't be able to save the data on your device.
Poptropica
- You need a computer to follow these steps. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.
- Make sure that your device isn't connected to your computer, then choose your device below and follow the steps:
- iPhone X or later, and iPhone 8 and iPhone 8 Plus: Press and hold the Side button and one of the volume buttons until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Side button. Keep holding the Side button until you see the recovery mode screen.
- iPad with Face ID: Press and hold the Top button and either volume button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Top button. Keep holding the Top button until you see the recovery mode screen.
- iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Volume down button. Keep holding the Volume down button until you see the recovery mode screen.
- iPhone 6s or earlier, iPod touch (6th generation or earlier), or iPad with Home button: Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.
- Locate your device on your computer. When you see the option to Restore or Update, choose Restore. Finder or iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2-4.
- Wait for the process to finish. Then you can set up and use your device.
Poptropica I Forgot My Password Account
Get more help
If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.
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